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Guide to Renting

Ending the Tenancy

Giving Notice
When ending a tenancy, written notice must be given by the Agent to you, the Tenant, or by you to the Agent if a Tenancy Agreement is to be ended in a legal manner.

For an Agent to give notice to you, we must use a standard RTA Form 12.
For you to give notice to a Landlord, you must use the standard form Notice of Intention to Leave Form 13.

These forms have plenty of instructions on them and are simple to use.

It is essential upon vacating a property that you return your keys to Rental Hotline promptly. It should be noted that rent will be charged up to and including the date of return of the keys. If you have given the proper notice, you will be supplied with a Key Return Envelope upon which you can record your name, current address, forwarding address and insert your keys. This envelope is also recommended to be used for putting receipts of completion of carpet cleaning and any other works that have been completed on the property. You should also remember to place their RentCard or Deft Card in this envelope.

Final Inspection
As soon as is practical after the completion of the tenancy, your Property Manager will do a final inspection of the property. This final inspection will be done as a comparison against the original condition as stated in the Condition Report for the property. On assessing the condition, fair wear and tear will be taken into account, but beyond this, you will be responsible for returning your property to its original condition. Information guides are available from Rental Hotline clearly laying out Rental Hotline’s Standard Vacate Cleaning Procedure. If you stick with this guide and complete all of your other responsibilities during the tenancy, it will make for a speedy return of your full bond

Bond Refunds
To get a bond refund a RTA Form 4 must be completed. Your Agent, Rental Hotline, will complete this form for you. You should arrange, upon agreement with your Property Manager, to sign this form to minimise the time delay in having your bond returned.

End