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Q. How do I ensure I will get my full bond back on vacating my property?
A. You should ensure that your rent is completely paid up to the date you hand your keys back. Also make sure that the house is left in a clean and tidy condition. Your property manager will be able to give you a list of things that need to be done on vacation.
Q. I recently applied for a house and was rejected because I was listed on TICA. What does this mean?
A. TICA is the Tenancy Information Centre of Australia. They hold information on tenants who have defaulted under a tenancy agreement. This information is accessible to real estate agents to find out if a prospective tenant have a bad rental history.
You should contact the real estate that refused you so they can direct you to the real estate that listed you and can either settle or clear up the matter. Tenants should be aware that hiding their rental history is a thing of the past.
Q. After my final inspection is carried out, if the property manager is not happy with the condition of the property, do I get the opportunity to go back and do what is required?
A. Yes you do, when the property manager reinspects the property again and they are still not happy, they will engage their own tradespeople to carry out the work that is required.
Q. Upon vacating the property do I need to have my carpets professionally steam cleaned?
A. Yes you must produce a receipt or invoice to your property manager.
Q. When my tenancy agreement expires am I able to just hand in my keys?
A. No you must give two weeks notice in writing to the real estate agent.
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